Shipping policy

Orders will be processed within 3 business days of receiving payment. Delivery time for standard shipping is estimated to be between 7 and 15 days. However, due to unforeseen circumstances in global logistics, delivery may take up to 40 days. Tracking information will be provided once the order has been shipped.

For any inquiries or concerns, please contact us at [email protected].

Returns policy

We want you to be completely satisfied with your purchase from our e-commerce site. If, for any reason, you are not happy with your order, we offer a 30-day return and refund policy from the date of product receipt. To request a return and refund, please contact us at [email protected] within the 30-day period from the date of product receipt. Please read the following guidelines and instructions to initiate a return:

Read our full returns policy

Privacy policy

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Read our full privacy policy

Terms of service

This website is operated by OneOutlet Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to OneOutlet Ltd.. OneOutlet Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Read our full terms of service

Contact us

Company Name: One Outlet Ltd.

Company number. 206545721 (Bulgaria)

VAT identification number: BG206545721

Company address: Sofia 1510, zh.k. Hadzhi Dimitar, bl. 140

E-mail: [email protected]

Tel: +359877060303

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